We value the privacy and confidentiality of our clients. This Privacy Notice explains how we collect, use, store, and protect your personal data when you engage with our matchmaking and related services. It also outlines your rights under applicable data protection laws, including Uganda’s Data Protection and Privacy Act, 2019, and international standards.
1. About Us
We are a professional matchmaking company based in Uganda, serving clients locally and internationally. We specialize in introducing relationship-ready individuals through a confidential, face-to-face approach.
For any questions regarding this Privacy Notice, you may contact us at:
Email: info@orimaco.com
Phone: 256 (0) 414673883
Address: Plot 3, Wampewo, Kololo
Data Protection Officer: James. M. Orima
2. What Personal Data We Collect
We may collect the following categories of personal information to provide our services:
- Basic information: name, age, gender, date of birth, photographs
- Contact information: email, phone number, address
- Personal preferences: relationship goals, lifestyle details, interests, partner preferences
- Sensitive data: marital status, religion, health or lifestyle indicators (shared voluntarily), or other sensitive information relevant to matchmaking
- Online identifiers: information collected through cookies and website interactions (where applicable)
3. How We Collect Your Data
- Directly from you during registration, consultation, or service engagement
- From trusted third parties (with your consent), such as professional references or publicly available sources
- Through online platforms (cookies, web forms, or emails)
4. How We Use Your Data
We process personal data on the following legal bases:
- Consent – when you voluntarily provide information for matchmaking
- Contractual necessity – to deliver matchmaking and related services as agreed with you
- Legitimate interests – to improve our services, maintain client relationships, and ensure safety and compatibility
- Legal obligations – where required by law or regulation
We use your information to:
- Match you with suitable potential partners
- Facilitate introductions and relationship-building
- Ensure the safety, confidentiality, and integrity of our services
- Communicate updates, events, or service improvements
5. Sharing of Personal Data
We only share your personal data where necessary and with appropriate safeguards:
- With carefully vetted potential matches (based on your consent)
- With professional advisers, IT service providers, or security partners who support our operations
- With regulators or authorities, where legally required
We do not sell or rent personal data
6. Cross-Border Data Transfers
As we serve international clients, your personal data may be transferred outside Uganda. We ensure that such transfers comply with Ugandan law and international standards, and that adequate safeguards (such as contractual clauses or equivalent protections) are in place.
7. Data Retention
We retain personal data only as long as necessary to provide our services and fulfil contractual or legal obligations. Where data is processed based on consent, we will seek renewed consent if we need to retain it for longer.
8. Data Security
We implement strict technical and organizational measures to protect personal data, including:
- Restricted access to client files
- Secure storage and encryption protocols
- Staff training on confidentiality and data protection
- Anonymization or pseudonymization where possible
9. Your Rights
As a data subject, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (‘right to be forgotten’)
- Restrict or object to processing in certain cases
- Request data portability
- Withdraw consent at any time (without affecting prior lawful processing)
Consent
By engaging with Ignite Romance Services, you acknowledge that you have read and understood this Privacy Notice and that you consent to the collection, use, and processing of your personal data as described herein.
Where we rely on your consent, you have the right to withdraw it at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal
To exercise these rights, contact us at info@igniteromance.net
You also have the right to lodge a complaint with the Personal Data Protection Office (PDPO) in Uganda or the relevant regulator in your country of residence.
10. Updates to this Notice
We may update this Privacy Notice from time to time. If we make significant changes, we will notify you promptly through appropriate channels.